Privacy Policy

Last updated: October 2025

Introduction

Real AI Related Products ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify app and related services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Product Data

When you install our app, we access your Shopify store"s product information, including titles, descriptions, images, prices, and categories. This data is essential for generating AI recommendations.

Store Information

We collect basic store information such as store name, URL, and configuration settings necessary to operate the app.

Customer Interaction Data

We may collect anonymized data about how customers interact with recommendations (clicks, views) to improve recommendation accuracy. This data is not personally identifiable.

Account Information

We collect your Shopify account email and any preferences you set within the app dashboard.

How We Use Your Information

  • To generate AI-powered product recommendations for your store
  • To improve and optimize our recommendation algorithms
  • To provide customer support and troubleshooting
  • To send service updates and important notifications
  • To comply with legal obligations and protect our rights
  • To analyze usage patterns and improve our service

Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption of data in transit and at rest
  • Regular security audits and vulnerability assessments
  • Compliance with Shopify"s security standards
  • Limited access to data on a need-to-know basis

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Third-Party Services

Our app integrates with Shopify and may use third-party services for analytics, hosting, and AI processing. These third parties are contractually obligated to use your data only as necessary to provide services to us and are required to maintain the confidentiality and security of your information.

Your Rights

Depending on your location, you may have the following rights:

  • Right to Access: Request a copy of the data we hold about you
  • Right to Correction: Request corrections to inaccurate data
  • Right to Deletion: Request deletion of your data (subject to legal obligations)
  • Right to Opt-Out: Opt out of certain data processing activities

To exercise any of these rights, please contact us using the information provided in the Contact Us section below.

Cookies and Tracking

Our app may use cookies and similar tracking technologies to enhance functionality and analyze usage. These technologies help us understand how users interact with recommendations and improve our service. You can control cookie settings through your browser preferences.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by updating the "Last updated" date at the top of this policy and, where required, by obtaining your consent.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@realairelatedproducts.com

Support: Contact us through your app dashboard